Post by account_disabled on Feb 17, 2024 0:14:04 GMT -5
2. Poor social media management We use the maxim that an image is worth a thousand words, and that is that even when social networks are informal in nature, they are the face of your company , therefore the publications made on them must maintain respect for the public. who reads them and interacts with them. The details in this strategy must be taken care of from the writing and spelling to the response time to customer comments. Likewise, users should be allowed to make their assessment without being censored, which means that if there is any unfavorable comment about your product, the ideal is not to delete it as it can generate a bigger crisis.
3. Account takeover It is possibly the most common cause of the poor Niger Email List online reputation of many products and services. From the comfort of their computers, some displeased user with their own computer knowledge can usurp the identity of a company and generate an opinion matrix that calls into question the reputation of your brand, even the competition can become responsible for this cyber attack. . How to manage a bad online reputation? If you think that your company is experiencing a bad online reputation, you should regularly check your brand image online. That is, every marketing campaign you carry out must be measured or controlled to ensure that the objectives you have set are achieved, and this way you will be able to identify any indication that something is not going well.
Many times the damage caused by a bad reputation is usually irreversible , although it does not mean that the negative effect cannot be reduced by developing actions that improve the image of your company. Here are some that may help you: Evaluation: before making a statement you must know what is happening and determine the causes to know what measures to take; in the case of identity theft or response to the opinion of a dissatisfied user. Answer: even when the company is not responsible for what supposedly happened, the ideal is to offer an apology; however, the response must be assertive and sincere where the commitment to improve and assume responsibilities is expressed.
3. Account takeover It is possibly the most common cause of the poor Niger Email List online reputation of many products and services. From the comfort of their computers, some displeased user with their own computer knowledge can usurp the identity of a company and generate an opinion matrix that calls into question the reputation of your brand, even the competition can become responsible for this cyber attack. . How to manage a bad online reputation? If you think that your company is experiencing a bad online reputation, you should regularly check your brand image online. That is, every marketing campaign you carry out must be measured or controlled to ensure that the objectives you have set are achieved, and this way you will be able to identify any indication that something is not going well.
Many times the damage caused by a bad reputation is usually irreversible , although it does not mean that the negative effect cannot be reduced by developing actions that improve the image of your company. Here are some that may help you: Evaluation: before making a statement you must know what is happening and determine the causes to know what measures to take; in the case of identity theft or response to the opinion of a dissatisfied user. Answer: even when the company is not responsible for what supposedly happened, the ideal is to offer an apology; however, the response must be assertive and sincere where the commitment to improve and assume responsibilities is expressed.